Return/Exchanges Policy
Effective Date: 1 November 2025
Thank you for shopping with Valley Watson.
No Refund Policy
We maintain a strict no refund policy. Once a product is purchased, refunds are not available.
Exchange Policy
We offer exchange under the following conditions:
-
Exchange request must be made within 3 days of delivery
-
Product must be unused, unworn, and in original packaging
-
Exchange is allowed only for:
-
Size issues
-
Manufacturing defects
-
Wrong product received
-
Exchange is subject to stock availability.
Exchange Process
To request an exchange, contact us with:
-
Order Number
-
Reason for exchange
-
Product photos
Email: support@valleywatson.com
We reserve the right to reject exchange if product is used or damaged.
Valley Watson
Effective Date: 1 November 2025
Thank you for shopping with Valley Watson.
No Refund Policy
We maintain a strict no refund policy. Once a product is purchased, refunds are not available.
Exchange Policy
We offer exchange under the following conditions:
-
Exchange request must be made within 3 days of delivery
-
Product must be unused, unworn, and in original packaging
-
Exchange is allowed only for:
-
Size issues
-
Manufacturing defects
-
Wrong product received
-
Exchange is subject to stock availability.
Exchange Process
To request an exchange, contact us with:
-
Order Number
-
Reason for exchange
-
Product photos
Email: urbanstepheel@gmail.com
We reserve the right to reject exchange if product is used or damaged.